Refunds & Returns Policy for Cute Crochet Car Ornament
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer you a full refund or exchange.
To be eligible for a return, the Cute Crochet Car Ornament must be unused, in the same condition as when you received it, and in its original packaging.
Non-returnable Item:
- Cute Crochet Car Ornaments are not eligible for return if they are customized or made to order.
To Complete Your Return
Please ensure you have a receipt or proof of purchase. Do not send the item back to the manufacturer.
Partial Refunds
In certain situations, only partial refunds are granted:
- Cute Crochet Car Ornament showing clear signs of use
- Any item not in its original condition, damaged, or with missing parts not due to our error
- Any item returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain period.
Late or Missing Refunds
If you haven’t received your refund yet, please:
- Check your bank account.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank, as there may be processing time before the refund is posted.
If you’ve followed these steps and still have not received your refund, please contact us at .
Sale Items
Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.
Exchanges
We only replace Cute Crochet Car Ornaments if they are defective or damaged. If you need to exchange it for the same item, please contact us at and mail your item to: .
Shipping Returns
To return your Cute Crochet Car Ornament, please mail it to: .
Note:
- You are responsible for covering the shipping costs for returning your item, which are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted.
Depending on your location, the time it may take for your exchanged product to reach you may vary. For returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Need Help?
For any questions about refunds and returns, feel free to contact us at .